app.showingtimeplus.com/pro 

Customer Support is available Monday - Friday 8 am - 9 pm ET with Weekend support from 9 am - 6 pm ET. If you receive this email during business hours and your request is time-sensitive, please call 888-367-4009.

We strongly advise all Zillow Showcase customers to ensure they are ordering their Showcase listings first through the Updated Showcase Agent Experience at app.showingtimeplus.com/pro  before you order your media. This will allow the system to correctly identify and process your media for a smooth Showcasing experience.

In the meantime, we encourage you to explore the following resources that address many common questions and concerns:

Zillow Showcase Getting Started Guide 

Photographer Resource Center 

Aryeo Support 

Listing Showcase Resources 

Roles and Permissions 

Invite a Photographer You Know 

Download, Rearrange, Delete Photos 

Edit the Featured Rooms 

Edit the Photo Carousel 

Credit Management

Setup Permissions for Payments 

Add, Invite, or Delete Team Members 

For any ZMX related questions or concerns, please see the list of helpful resources for your commonly encountered issues:

How to Reschedule 

How to Cancel 

Rescheduling in Showcase Experience 

Vimeo  | ShowingTime+ 

Britney Brandkamp, Customer Success Manager, Direct 913-387-5869

Contact ShowingTime+ Support

Phone: 833-918-0066

Monday - Friday

8:00 AM - 9:00 PM EST

Saturday - Sunday

9:00 AM - 6:00 PM EST

Emails: support@showingtimeplus.com

Monday – Sunday

Price for Additional Showcase Credits:

$0-$300k = $300/credit

$300k-$400k= $400/credit

$400- $600k= $550/credit

$600k-$1M= $750/credit

$1M+= $950/credit

For Activating Your Listing Showcase. You'll want to make sure you:

1. Edit Your Showcase Listing

2. Download your media from the Download Center

3. Upload Your Media into the MLS

4. Copy and paste the URL for the Interactive Floor Plan into the MLS's Virtual Tour field

5. Make your MLS listing as Active